Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide when creating an account, using our services or communicating with us.

• Full name
• Email address
• Mobile phone number
• Password (stored securely in encrypted form)
• Business wallet and rewards wallet records
• Transaction history
• Affiliate and referral records
• Withdrawal and payout requests
• Customer support communications
• Verification information where required

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Creating and managing your account.
• Providing access to Novexa services.
• Processing digital product purchases.
• Managing Business Wallet activities.
• Calculating eligible commissions, cashback and rewards.
• Processing withdrawals.
• Providing customer support.
• Detecting fraud and preventing abuse.
• Complying with legal and regulatory obligations.
• Improving our services and user experience.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information only when necessary with:

• Payment service providers.
• Telecommunication or digital service partners.
• Identity verification providers.
• Professional advisers where necessary.
• Government agencies or regulators when required by law.

4. Cookies & Session Data

Novexa uses cookies and secure session technologies to maintain your login session, remember preferences, enhance security and improve the overall functionality of the platform. Cookies do not provide us with access to information beyond what is necessary to operate the platform efficiently.

5. Data Security

We implement reasonable administrative, organizational and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration or destruction. While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain your information only for as long as necessary to operate the platform, comply with legal obligations, resolve disputes and enforce our agreements. Certain transaction records may be retained where required by law.

7. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Request deletion of your account where permitted by law.
• Request information about how your data is used.
• Withdraw consent where processing is based on consent.

8. Children's Privacy

Novexa is intended for individuals who are legally permitted to enter into binding agreements under applicable law. We do not knowingly collect personal information from children.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any updates become effective once published on this page. Continued use of the platform after changes have been published constitutes acceptance of the revised Privacy Policy.